Shipping & returns
Delivery and returns, in plain words.
What shipping costs, when your set arrives, and what to do if it isn’t right.
At a glance
What to expect
Shipping
Free over $100
Shipping is charged as normal unless your order is over $100.
Delivery
Shown at checkout
Delivery times depend on where you live, and you will see the estimate at checkout before you pay.
Returns
Love them or they’re free
If your first set isn’t right, we will make it right or refund it. See the guarantee for the details.
Questions
We reply fast
Message us with your order number and we will sort it out.
Shipping is charged as normal unless your order is over $100, in which case it is free. The exact cost is shown at checkout before you pay.
Delivery times depend on where you live and are shown at checkout. Once your order is on its way, we email you a shipping confirmation with a tracking link.
Your first set is covered by our guarantee. If it isn’t right, message us with your order number and a photo of the set on your nails, and we will make it right or refund it.
Open the tracking link in your shipping confirmation email, or log in to your account to see the live status. Still can’t find it? Contact us with your order number.